Multi-Factor Authentiaction

DUO Security Self-Service Enrollment Process
Multifactor Authentication


Click here for Multi-Factor Authentication FAQ's

Step 1:

(If you have already set up your VIP security questions, skip this step and proceed directly to Step 2.)

Navigate to https://my.sc.edu/vipid/claim and fill in the fields with the appropriate information. If you do not know your VIP ID please follow the instructions at https://my.sc.edu/vipid/

If you do not know your VIP ID please follow the instructions

Tip: When setting up your security questions in my.sc.edu, please ensure you select questions and answers that cannot be found on social networks.

VIP ID password requirements

Step 2:

Choose the verification method that works for you:

  1. Smart Phone Enrollment (if you have a smart phone, this is the preferred method)
  2. Traditional cell phone and landline
  3. Hardware Token

A. Smart Phone Enrollment

DUO 's self-enrollment process makes it easy to register your device and install the DUO Mobile application on your smartphone or tablet.

  1. If you haven't already done so, set up your security questions in VIP per the instructions in Step 1 of this document.
  2. On your computer, log in to https://my.sc.edu/multifactor with your USC Network ID and password.
  3. You will be prompted to answer one of the security questions you previously set up in VIP.

    Answer VIP ID Security Questions
  4. Press the Submit button
  5. On the next screen enter the phone number of the device you would like to enroll and select whether this is a landline or mobile phone.
  6. If a mobile phone, select your smartphone's operating system type from the drop down menu.
  7. Click the Submit button to enroll it.
     Clicking Submit Button
  8. If you have enrolled a smartphone, a QR barcode will be displayed. You will need this QR code to activate your smartphone for DUO after installing the app (screenshot below).

    QR Code

Already have Duo Mobile Installed?

It you have the Duo Mobile application installed on your device, you can activate this device using one of the following.

  • Open this link on your device
  • Scan this image with the DuoPush Application on your device:

    It you have the Duo Mobile application installed on your device,, Scan this image with the DuoPush Application on your device:

Installation and Activation of DUO mobile on a smartphone or Tablet

On your smartphone or tablet, install the DUO application by searching for "DUO Mobile" in the Apple App store, Google Play Store or other vendor's software repositories.

  1. To activate DUO mobile, tap the + button in the top right of your screen and scan the barcode from your computer screen (not the example barcodes above, or below).

    To activate DUO mobile, tap the + button in the top right of your screen and scan the barcode
  2. Hit the Continue button after scanning the barcode.
  3. To test that multi-factor authentication is working properly; select the Test Authentication button on your computer screen.

    1. Log in with your USC Network ID and password
    2. Select your configured device from the drop down menu, choose an authentication method ("DUO push" is recommended), then select the Log in button.



Test Multi-Factor Authentication

B. Using DUO with traditional cell phones and landlines

Please refer to the DUO help page at http://guide.DUOsecurity.com/other-phones

C. Using DUO with a Hardware Token

Please refer to the DUO help page at http://guide.DUOsecurity.com/tokens